4 Retail Technology Trends Set To Transform Customer Experience in 2025
As the boundaries between digital and physical commerce dissolve, retailers are rethinking their approach to customer engagement in 2025.
As the boundaries between digital and physical commerce dissolve, retailers are rethinking their approach to customer engagement in 2025.
Amazon has completed the preliminary trial of a delivery drone service in Italy – a major step towards a Prime Air service in Europe.
Artificial intelligence is transforming the way we shop, offering unprecedented levels of personalisation and efficiency.
As price-conscious shoppers sought out the best promotions, the event evolved into a multi-day window for finding value rather than a one-day shopping spree.
The five-day US Thanksgiving holiday weekend witnessed around 197 US million shoppers, a figure just shy of the record set in 2023.
While food sales showed modest growth, non-food sectors—both in-store and online—continued to face challenges.
Apple has unveiled its strategy for retail expansion in Saudi Arabia, which includes an online store and flagship retail locations.
This year’s holiday shopping season is one of the shortest in recent memory, with only 26 days separating Black Friday and Christmas Eve.
By leveraging first-party data and delivering personalised, relevant content, retailers can enhance shopping experiences, boost in-store visits, and maximise sales during the busiest time of the year.
With consumers demanding transparency, GS1-powered QR codes are transforming product data sharing and advancing supply chain insights.
Olivia Robinson of VoCoVo highlights a shift in retail towards cultures focused on employee support and lasting growth beyond wages.
TalkShopLive has teamed up with influencer livestream Amazon Live to elevate the live shopping experience for their audiences.
Amazon has partnered British supermarket company Asda to offer customers parcel pickup and label-free, box-free returns.
Retail sales volumes in the UK saw a decrease of 0.7% in October 2024, after an updated marginal increase of 0.1% in September.
The 2024 holiday season is projected to clock in $989bn in total spending and unprecedented shopper numbers during Thanksgiving weekend.