Amazon Launches AI Shopping Assistant Rufus in the UK
Amazon has announced the UK launch of Rufus, a generative AI-powered conversational shopping assistant designed to revolutionise the online shopping experience.
Four Ways Retailers Can Add New Brands With Ease
In today’s competitive retail landscape, most retailers have adopted a multi-brand strategy that provides a one-stop shopping experience for their customers. However, managing multiple brands can come with its own set of unique challenges.
Elevating Retail With Omnichannel Personalisation
Brands are increasingly adopting every possible channel – from emails to chatbots, voice calls to video conferencing – to communicate with customers, develop end-to-end journeys, and deliver enriching omnichannel retail experiences.
Retailers Must Prioritise Price Messaging To Win Back-To-School Market
As parents across the UK gear up for the back-to-school season, retailers are facing increasing pressure to offer competitive prices amidst a backdrop of ongoing cost-cutting measures by consumers.
Is the High Street Prepared for In-Store Customer Analytics?
Ian Cairns, Sales Director at TalkTalk Business, explores how AI-driven data collection is transforming high street retail.
UK Total Retail Sales Increased by 0.5% YoY in July 2024
UK retail sales experienced an increase of 0.5% year on year (YoY) in July 2024, a slight deceleration from the 1.5% growth in July 2023.
Why Customer Loyalty Is Key To Building Online Marketplaces
Luke Hilton of Marketplacer highlights the role of online marketplaces in fostering customer loyalty and sales.
Olympics Boost French Retail Sales
The 2024 Olympic Games in Paris have brought an increase in business for French retailers, with Visa data revealing a significant surge in consumer spending during the opening weekend of the event.
US Retailers Accelerate Holiday Imports Amid Supply Chain Risks
US retailers are accelerating their holiday import shipments to the country in a bid to mitigate potential disruptions caused by a looming port strike and ongoing supply chain challenges, Reuters reported.
eBay Reports 1% Net Revenue Growth in Q2 FY24
E-commerce marketplace eBay has announced revenue of $2.57bn in the second quarter of fiscal 2024, up 1% on an as-reported basis.
What Europe’s Retailers Should Know About Sustainable Packaging
The push for sustainable packaging in Europe is gaining momentum, driven by a combination of consumer demand, environmental awareness, and regulatory pressures.
Amazon Reports 10% Increase in Net Sales in Q2 FY24
E-commerce giant Amazon has reported a 10% increase in net sales in the second quarter of the fiscal year 2024 (Q2 FY24).
Amazon Achieves Record Delivery Speeds for Prime Members
Amazon has reached unprecedented delivery speeds for its Prime members in the US, UK, and across Europe, setting a new record with more than five billion items delivered the same or next day so far this year.
Unlocking the Full Potential of Retail Chatbots
Discover how retail can maximize AI chatbots to boost customer experience, streamline operations, and build trust.
Shein To Invest €250M in Production and Sustainability in Europe
Fast-fashion giant Shein is making a major play for the European market, pledging €250m ($270.5m) in investments over five years, Reuters reported.