A major outage in Amazon Web Services (AWS) knocked several major sites offline, including Amazon, Prime Video, and Fortnite. The problem started in AWS’s US-EAST-1 region, one of the company’s main data centers, and was later linked to a DNS issue.
Amazon says it’s figured out what went wrong and is working to get everything back up and running as soon as possible.
Amazon’s Cloud Powerhouse Takes a Hit
When most people think of Amazon, they picture the online store or Alexa-powered smart devices. But behind the scenes, Amazon Web Services quietly powers a large portion of the internet.
From gaming servers to streaming platforms, AWS provides the cloud infrastructure that keeps many of the world’s most popular sites running.
That’s why, if you noticed trouble accessing Amazon, Prime Video, Fortnite, or even the AI platform Perplexity, it wasn’t your connection. The cause was a major AWS crash that rippled through countless online services overnight.
Amazon’s response
According to the AWS Service Health Dashboard, the issue first appeared around 12:11 AM PDT on October 20.
At the time, Amazon reported, “We are investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.”
About two hours later, at 2:01 AM PDT, the company shared more details. Engineers had pinpointed the problem to a DNS resolution failure linked to the DynamoDB API in the affected region.
“We have identified a potential root cause,” the update read. “We are working on multiple paths to accelerate recovery.”
Amazon also confirmed that other AWS tools relying on the same endpoints, like IAM updates and DynamoDB Global Tables, were experiencing related problems. Some users even faced issues submitting support tickets during the downtime.
Impact Across the Web
The outage quickly spread beyond Amazon’s own services. Major online platforms, including Fortnite, Clash of Clans, Roblox, Canva, Hulu, Snapchat, Robinhood, and Palworld, all reported connectivity issues. Smaller websites dependent on AWS likely experienced interruptions as well.
As of this writing, many systems are back online, though others remain unstable. Amazon has not given a specific timeline for full recovery but says it is continuing to monitor the situation closely.
What Users Can Do
For now, there isn’t much users can do besides wait. If your favorite app or website isn’t loading, it’s likely connected to the ongoing AWS problem rather than your own internet. Amazon says it will keep updating customers as progress continues. Hopefully, services will be back to normal soon.
Summary
- Major AWS outage disrupted Amazon, Prime Video, and Fortnite.
- Issue began in the US-EAST-1 data center.
- Root cause traced to a DNS resolution failure.
- DynamoDB and related AWS tools were also affected.
- Some users couldn’t submit support tickets.
- Platforms like Roblox, Canva, and Hulu went down.
- Smaller AWS-dependent sites saw widespread outages.
- Systems are slowly coming back online.
- No confirmed timeline for full recovery yet.
Source from Gizchina
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