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HubSpot has agreed to acquire Frame AI, an AI-powered conversation intelligence platform, for an undisclosed sum.

Amazon has completed the preliminary trial of a delivery drone service in Italy – a major step towards a Prime Air service in Europe.

Artificial intelligence is transforming the way we shop, offering unprecedented levels of personalisation and efficiency.

As price-conscious shoppers sought out the best promotions, the event evolved into a multi-day window for finding value rather than a one-day shopping spree.

The five-day US Thanksgiving holiday weekend witnessed around 197 US million shoppers, a figure just shy of the record set in 2023.

While food sales showed modest growth, non-food sectors—both in-store and online—continued to face challenges.

Apple has unveiled its strategy for retail expansion in Saudi Arabia, which includes an online store and flagship retail locations.

This year’s holiday shopping season is one of the shortest in recent memory, with only 26 days separating Black Friday and Christmas Eve.

TalkShopLive has teamed up with influencer livestream Amazon Live to elevate the live shopping experience for their audiences.

Amazon has partnered British supermarket company Asda to offer customers parcel pickup and label-free, box-free returns.

Retail sales volumes in the UK saw a decrease of 0.7% in October 2024, after an updated marginal increase of 0.1% in September.

The 2024 holiday season is projected to clock in $989bn in total spending and unprecedented shopper numbers during Thanksgiving weekend.

Amazon and Walmart have introduced virtual and AI-powered shopping experiences to cater to customers’ needs during the holiday season.

European e-grocery retailer Knuspr has teamed up with Amazon.de, the German business of e-commerce major Amazon, to offer e-grocery delivery services in Germany.

UK retail sales experienced a slight year-on-year (YoY) increase of 0.6% in October 2024, as reported by the British Retail Consortium (BRC).