Cross-docking is a logistics strategy wherein materials received in inbound transport are quickly moved onto outbound transport with little or no storage in between. This is done mainly at distribution docking terminals, featuring doors for both incoming and outgoing trucks. By deploying cross-docking, handling expenses, and inventory levels can be significantly reduced while enhancing customer satisfaction.
The technique is particularly efficient when inbound shipments are meant to cater to imminent outgoing orders. Successful deployment of cross-docking requires smooth coordination amongst all the stakeholders such as suppliers, manufacturers, distributors, and retailers.